Randall Johnson

Your creative thinking and research has put us ahead of the competition and will continue to put us all there. Finding a Hospital Laboratory that exhibits exemplary customer service, attention to detail, and commendable quality systems can sometimes be challenging. The communication between project management and the laboratory is crucial for good client relations, yet it is sometimes not prioritized. The systems in place at Encore is very detail-oriented and provides proper sample handling, documentation, and client communication. Today’s pharmaceutical contractor relationships demand precise and timely communication. Encore excels at both. It is simply a joy to do business with Encore.